• How can I see the details about the content of a mix?

  You can get the details about the content of a mix like the creation date, last card added , different number of card types, number of published cards, information about the curators or information about the top source in a mix. Simply click on the 'info' icon on the top right corner of every mix in the channel dashboard (https://storage.crisp.chat/users/helpdesk/website/2e9813Some readers

• How do I notify/not notify an existing user about the invitation to the new channel?

  If a user is already registered with tchop, new login credentials or signup link will NOT be generated for that user. To access the content of your company app, the user simply needs to install your company app and login using the tchop credentials. In case the user do not remember their tchop credentials, simply try resetting the password: Resetting password (https://support.tchop.io/hc/en-us/articles/360011685879-How-do-I-reset-my-password- "https://tchopio.atlassian.net/wiki/spaces/SUP/pageSome readers

• How do time stamps work? How can I update a time stamp?

  Time stamps are visible to your app users at the bottom of every card. It gives an indication about when the card was updated or posted. By default, the time stamp is shown based on when the content of the card was last updated. However, you can mange the time stamp based on two parameters: Updated time: The time stamp will show the last time when the content of the card was updated. Posted time: The time stamp will show the last time when the content was (re-)posted (and nSome readers

• I lost my 2-Factor-Authentication device, how do I login and reset-up 2-Factor-Authentication on a new device?

  I lost my 2-Factor-Authentication device, how do I login and reset-up 2-Factor-Authentication on a new device? If you lose your Google Authenticator device - don’t worry we got you cover. When you setup the 2-Factor-Authentication (2FA ) for the first time, we sent an email with the subject ‘Tchop security’ in your registered email address with 10 backup code which you can use to bypass 2FA using that one time password so that you can reset your 2FA on a new device. In case youSome readers

• What is embed and what’s the use of it?

  Embedding refers to the integration of links, images, videos, gifs and other content into social media posts or other web media. Embedded content appears as part of a post and supplies a visual element that encourages increased click through and engagement. Using tchop embedded URL, you can display any content our of your channel’s news feed, single mix or single card in your website in the form of an iFrame. Want to know more about it? - Feel free to write to us at support@tchop.ioSome readers

• How to activate/inactivate comment in a card?

  To activate comment in a card: Click on ‘Edit’ button on the top right corner of the card on which you want to activate comment Enable option ‘Enable comments for this card’ Click ‘Save’ To inactivate comment in a card:Some readers

• Why I am not able to see my channel in the app?

  Some of the reason why some channels of your organisation is not visible in the app are: No content in your channel : Only channel with content is visible in the app. Try to add some content in the channel and you will see the channel in the app after restarting the app. You are not a part of the channel: Only users who are part of the channel can see the channel in the app. If you are an organisation admin, you can access the channel in the backend but you need to be a parSome readers

• How to use the Twitter Integration?

  Integrate tweets from selected users, define hashtags or search terms and import everything automatically into your tchop mixes. Make Twitter work for your content. How to set up a tchop Twitter Integration: Log into your tchop account and select the channel you wish to make the integration connection From your dashboard side navigation, go to "Integrations" Choose the option "Twitter Integration" Click on "CONNECT" (https://storage.crisp.chat/users/helpdesk/websitSome readers

• What does publishing/unpublishing embedded URL means? How can I use it?

  In order to show the content in the embedded URL, you always need to ‘Publish’ the embedded URL. If you ‘Un-publish’ the embedded URL, the content in the embedded URL will not be displayed. You can ‘publish/un-publish’ embedded URL by the following button:   Hint: If the button says ’Un-publish', it means the embedded URL is currently published.Some readers

• Where to Find Help?

  Couldn’t find the answer you needed? Please feel free to contact tchop using one of the following options: Telephone 🇩🇪 +49 30 610 73 148 Email support@tchop.io Via your admin interface: Click the Support button in the lower right corner. Click New conversation Send your query or message. Please get in touch! We’re happy to help!Some readers

• What is an RSS Feed and how do I generate one?

  RSS (Rich Site Summary or Really Simply Syndication) is a format for delivering regular updates from web content. RSS is really handy for those who regularly visit the web. It allows you to stay informed easily, by retrieving all the latest content from the websites you are interested in, and displaying them together in the one easy-to-read place. It also saves you time by not having to visit each site individually every time.  Many news-related sites, weblogs and other online publishers oFew readers

• How to set up 2-Factor-Authentication using Google Authenticator app?

  You will need to set up 2-Factor-Authentication in order to access the tchop backend and your company app if your organisation administrator has enabled ‘'2-Factor Authentication’' option for specific or all users. To set up 2-Factor-Authentication using Google Authenticator app: Login to tchop using valid credentials. You can go to login page by clicking on: https://tchop.io/login If your organisation has 2FA enabled, you wilFew readers

• What is a push notification?

  So-called push messages are messages, that are displayed on the lock-screen and message centre of your smartphone. You can receive a push notification either from apps you have installed on your smartphone or from your operating system itself. Push Notes show special notification messages e.g. for received messages, missed calls or other informations your phone wants you to receive and be aware of. To receive a push note from our tchop app, you need to be logged in as a user (curator oFew readers

• How to use the Scraping Integration?

  You want to import and follow content and news from a specific site?! And not miss what's happening there, but also make it work for your own content communication?! Then we have the perfect solution for you: With our scraping integration you can grab relevant links from any website and push them right into any mix inside your channel. Publish, comment and filter what's relevant for your target group. Or just automatically publish and customize the perfect news reader with your preferred structuFew readers

• How do I reset my password?

  If you forgot your password or you want to reset password, you can do it in the following way: Go to Login page Hint: You can visit the login page by clicking on ‘https://tchop.io/login Click on ‘Forgot password?’ Enter the email registered with tchop and click on ‘Reset my password’ Hint: IFew readers

• How to set up a tchop Youtube Integration:

  Log into your tchop account and select the channel you wish to make the integration connection. From your dashboard side navigation, go to "Integrations". Choose the option "Youtube Integration". Click on "CONNECT". Choose again the Channel you wish to Integrate content to and click "AUTHORIZE" Select the Mix where you want to create connection from theFew readers

• What are CARDS and how do I create them?

  Create your content cards using: URLs of articles, videos and gifs, write your own Texts and upload Images/videos. tchop tip: You can let our RSS Feed function do all the work for you. Check out our FAQ "How to integrate RSS Feeds and Slack posts to your Mixes" You can create as many content cards as you want. Just drag and drop each card in the order you wish them to be displayed. 1. Create artiFew readers

• What is 2FA and why I need to activate it?

  What is 2-Factor-Authentication? Two-factor authentication (2FA), sometimes referred to as two-step verification or dual factor authentication, is a security process in which the user provides two different authentication factors to verify themselves to better protect both the user's credentials and the resources the user can access. Two-factor authentication provides a higher level of assurance than authentication methods that depend on single-factor authentication (SFA), in which the userFew readers

• Can I remove the sent "Push Note" before the app users receive it?

  You can remove the push note by simply clicking on the 'X' beside the push note.  If the push note is sent with the delivery option - ''Send later': The app user will not receive the push note if the push note is removed before the scheduled delivery time. If the push note is sent with the delivery option - ''Send Now': You cannot prevent the app users from receiving theFew readers

• How can I post content in tchop using tchop chrome browser extension?

  tchop's Chrome extension is the easiest, fastest way to edit, save and distribute articles and social media posts in your own branded tchop app or on your embedded news wall. After you have successfully installed the chrome browser extension, simply follow the following steps to post content: Hint: How to install tchop chrome browser extension (https://support.tchop.io/hc/en-us/articles/360011383100-How-can-I-install-chrome-browser-extension- "https://tchopio.atlassian.net/wiki/spaces/SUP/Few readers

• What is a chrome browser extension?

  Extensions are zipped bundles of HTML, CSS, JavaScript, images, and other files used in the web platform, that customize the Google Chrome browsing experience. Extensions are built using web technology and can use the same APIs the browser provides to the open web. Extensions have a wide range of functional possibilities. They can modify web content users see and interact with or extend and change the behavior of the browser itself. Consider extensions the gateway to making the Chrome browserFew readers

• How to embed tchop content in your website?

  Steps to embed tchop content in your website using iFrame: Copy the iFrame embedded URL Navigate to the page in which you want to embed the new iframe, Click "Edit", then toggle to the "HTML Editor", and paste your code Where you would like it to appear on your page. Paste your iFrame code into the HTML Editor, Click Save and view the results. In case you have any questions or difficulties in embedding iFrame URL, please write to us at suppoFew readers

• Where can I access all my channels?

  There are 3 ways to access to your channels. You can switch through your channels over the content tab on the left side of your screen.   You will see all your channels and if you click on one channel you will be switched to it.  You can also access to them over the organisation: Go into your organisation and go to Channels:  As you see you will see a list with all you chanFew readers

• How can I copy a card from one mix to another mix?

  To copy a card from one mix to another: Note: You can only copy a card within a channel. Copy a card is not allowed cross-channel. Go to the card you want to copy Click on the ‘Drop Down Menu’ on the top right side of the card-header. Click ‘Copy’ from the option list (https://storage.crisp.chat/users/helpdesk/website/6b8476fbf3c43400/f0cff7d1Few readers

• How to re-setup 2-Factor-Authentication on a new device?

  In case you got a new phone and wants to set up 2-Factor-Authentication, simply follow the steps: Note: In case you have lost your Google Authenticator device or unable to provide the 6-digit OTP, please check out the following FAQ to login and reset-up 2-Factor-Authentication on a new device: I lost my 2-Factor-Authentication device, how do I login and reset-up 2-Factor-Authentication on a new device? (https://support.tchop.io/hc/en-us/articles/360011618659-I-lost-my-2FA-device-how-do-I-loFew readers

• How can I manage integration connection in my channel?

  As a curator, you can edit, pause and delete integration connection in your channel. To edit a connection: Go to the integration connection which you want to manage Click ‘Edit’ Make necessary changes and click ‘Save’ (or ‘Cancel’ if you want to discard your changes) (https://storage.crisp.chat/users/helpdesk/website/b1b7bab46b166800/bc7a26Few readers

• How to sent a push note to all the user of the organisation?

  If you are Organisation Admin, you can sent a push note to all the users of the organisation. There are 2 ways to do this: From channel dashboard: You can sent push note from the channel dashboard. Steps to follow: Go to channel dashboard and select ‘Push note’ tab Click on ‘New Push’ (https://storage.crisp.chat/useFew readers

• Image is not parsing when creating an article card

  Some websites protect their images and so it is possible that an image will not be parsed when creating an article card. Even if you see the image in the dashboard it may not appear on your app. The best thing to do in this case is: (a) Download the image first and upload it in card. (b) Screenshot capture image area (cmd + ctrl + shift + 4) then paste to Image url section in card. (c) Replace image or save without an image.Few readers

• Why am I seeing error while setting up new integration connection?

  User might see error at the time of setting new integration connection if either the link that they are trying to connect is not valid or they don’t have permission to perform that action. Try to create integration connection with valid links after refreshing the browser. If you feel like error message is displayed due to some other reasons, please contact us at support@tchop.ioFew readers

• How do I register and set up my first channel?

  You are new to tchop and want to try this cool platform!! You can signup for tchop absolutely free in the following ways: Note: This is only for independent users who are visiting tchop for the first time without any invitation from their company. In case you have received an invitation from your company to signup, please check this FAQs: For registration with signup link and email: How can I invite a user via email? (https://support.tchop.io/hc/en-us/articles/360011721639-How-can-I-iFew readers

• How can I activate an additional tab in the app for static information?

  All the newly updated apps have a hidden additional tab which can be activated anytime to show static content from a single mix. You can show static content from a single mix at organisation level or at channel level. If the mix is pinned at organisation level: All the users of the organisation will see the content from that mix in the app. If the mix is pinned at channel level: Only the users who have access to that channel will see the content from the mix in the app. Other users wilFew readers

• What type of embed can I create out of tchop?

  Admins (Org. or Channel) can create embedded URL in the form of iFrame. An iFrame (Inline Frame) is an HTML document embedded inside another HTML document on a website. The iFrame HTML element is often used to insert content from another source into a Web page. That means you can easily insert content out of your tchop’s channel news feed, single mix or single card into any web page using embed.Few readers

• How do I customize the apps myself?

  You can pull the code of both apps (iOS and Android) anytime from our repository using the Developers tab on the dashboard side navigation and compile your own apps, play around with it or customize it the way you like. The code is built in a modular way, which means you can use our backend module and easily focus on the user experience in the frontend. You can create amazing, conFew readers

• How do I send Push Note?

  Note: You need to have the necessary permission to sent push note Click the "Push Notes" tab that is located on the dashboard side navigation Click on "NEW PUSH" Fill in the 'Title' and 'Message' and make necessary settings as per your preferenFew readers

• How can I install chrome browser extension?

  The simplest way to install browser extension is: Click on the following link Note: Please open the link in google chrome browser only without incognito mode. Click ‘Add to chrome’ Click ‘Add extension’ Alternatively, you can also install the chrome browser inFew readers

• How to use the Top News Integration?

  Retrieve live headlines from a range of leading news sources and blogs from around the world. Follow the national and international headlines of the most relevant publishers with that incredible integration! Based on "News API" (https://newsapi.org/) you can choose between more than 30,000 different sources from all around the world. Get latest news or most read articles. Live in any tchop mix. Don´t miss what is important. How to set up a tchop Top News Integration:Few readers

• How to manage/block/delete comment in a card?

  Unfortunately, managing, blocking and deleting comment in a card is not possible as of now. But the good news is that it will be possible soon. To know more about it, please feel free to write to us at support@tchop.ioFew readers

• How can I hide a Mix from the Main Newsfeed of the App?

  How can I hide a Mix from the Main Newsfeed of the App? Now with tchop, you can select which content to show on the main feed of the app. In other words, you can hide any mix in your channel from the Newsfeed of the app. The cards in the Mix will still be accessible to the users in the app via the Mix tab but it will not be visible in the main feed of the app. Follow this simple steps: While creating a new mix: Click on '+ MIX' Enter the required fields. To know more about howFew readers

• How do I automate content using the tchop RSS Feed Integration?

  Our platform makes it easy to import content - manually or automatically. With our rss feed integration - https://tchop.io/integrations - you can set up regular content updates from any website to publish all new content automatically to your chosen mix. If you are already a tchop user - from the editorial dashboard left-side navigations, go to "Integrations". You can write your own integration, or use one of our standard integrations that covers a lot of cFew readers

• How can I comment in a card from backend?

  Unfortunately, commenting in a card from backend is not possible as of now. But the good news is that it will be possible soon. To know more about it, please feel free to write to us at support@tchop.ioFew readers

• How can I delete existing embed URL and what will happen to the content from this delete embed?

  You can delete the embedded URL by clicking the 'X' button and confirming your action. After your delete the embedded URL, the content in that URL will not be visible and a   will be visible on the page.Few readers

• I lost my 2FA device and have no back up code. How can I access my account?

  In this case, please contact your organisation administrator or write to us at support@tchop.io.Few readers

• How can I get the list of all users of my organization with their profile information?

  tchop allows organization admin to export a list of all users of the organization along with other valuable information. These information are: User id User name User email Company id (if invited via company id) Last active time Channel name where the user is part of Role of the user in different channels Position Department Mobile number The above information can be imported in the following way: GoFew readers

• How can I adjust the dimension/layout of the iFRAME embedded URL?

  You can easily change/adjust the layout (width, height and alignment) of the embedded URL from the tchop dashboard at the time of creating or updating the embedded URL. Hint: You can define width and height in either px or %. Please note: If you are updating the layout (width, height and alignment) of an existing embedded URL, you need to copy the URL again and integrate iFew readers

• How do I create new channels?

  To create new channel within organisation: If you are an Org. Admin and you want to create a new channel within your organisation: Go to organisation dashboard Go to 'Channels' tab Click 'New channel' Give an unique name to your channel aFew readers

• How can I create an iFRAME embedded URL from tchop?

  You need to be channel admin or organisation admin to create iFrame embedded URL from tchop. To create an iFRAME embedded URL from tchop: Go to Developers tab in the channel dashboard Click ‘Create link’ Select Embed type as ‘News feed/mix/caFew readers

• How to use the Instagram Integration?

  Integrate feeds from selected influencers automatically into your tchop mixes. Don´t miss any important photo or video. No doubt Instagram is the leading photo community. So why not leverage the creative output of the most relevant influencers from that platform? This integration let´s you import posts from any user and add them automatically into your tchop mixes. Automatically publish, comment or curate stunning photos or videos. How to set up a tchop Instagram Integration: Log intoFew readers

• I don’t find the integration that I am looking for!

  In case you are looking for some other integration which is not yet available with tchop, feel free to write to us at support@tchop.io and we can build it for you.Few readers

• How can I install my company app on my mobile devices?

  There are native apps available for iOS® and Android™. If your employee app is public, you can install it by: Visit the official app store (Apple App Store® or Google Play™ Store) Search for your company employee app Install and open the app Click the “get started”-button Enter your login credentials and hit the “login”-button Direct links In case you don’t know the name of your company employee app or your company app is not public, weFew readers

• How do I link a card or external URL to a push note?

  You can link any card from your channel or any external URL to a push note from tchop backend. Note: Card and Mix needs to be published at the time when you are sending push note  To link a card from your channel in the push: There are 2 ways: Directly from the card: You can link a card to a push directly from the 'Content' tab. Steps to follow: Navigate to the card which you want to link and click on the 'Drop-down' arrow: (https://storage.crisp.chFew readers

• Why there is no new post coming from the integration connection although I can see new post in the source?

  The new post might take up to 30 mins to show in the tchop platform. In case the new post is still not visible in tchop platform after 30 mins, please check if your integration connection is properly working or contact us at support@tchop.io and we will look into the issue for you.Few readers

• How can I extract the iFrame embed URL from tchop?

  After making your final layout and customization adjustments, you can extract the iFrame embed URL by simply clicking ‘Copy’ button. The code will be copied to your clipboard and you can paste it anywhere. The iFrame embedded URL will look like this (might vary a little depending on your layout settings):Few readers

• How can I invite a user via email?

  There are 2 ways of inviting curators to your Channel or Channels.  The first way to invite Curators to your channel is over the Organisation:   Go to Users and click on "ADD PEOPLE"  Then a Formular will open where you need to:  Enter the email adress from the User Enter the Name of the User (Optional)  Decide whichFew readers

• How can I edit an existing embed URL?

  You can easily edit the customisation options of an already embedded content just by clicking the ‘Edit’ button and make necessary changes. All the changes will be automatically applied to the embedded URL. Please note: In case you change the layout options (Width, height and alignment) - you need to re-copy the embedded URL and integrate it again in your website.Few readers

• Why cannot I edit a card or mix content?

  There can be many reasons why you are not able to edit the content of a mix or card. Main reasons are: Read-only mix: You are not allowed to edit the content of a card inside a read-only mix. In order to edit the content, please make changes in the source mix to which the read-only mix is connected to. If you do not have permission to do so, please ask some other curators who can do it on behalf of you. Permission restricted: The organisation admin might have restricted perFew readers

• How can I see in backend if comments are activated for a card or not?

  If a card has comment function activated, there will be reference below the card showing the number of comments being posted in that card till date. If a card has comment Inactivated, no count of comments will be shown in that place of the cardFew readers

• Why my content is not visible in the embedded URL?

  There can be many reasons why the content is not visible in the embedded URL. Some of them are: Unpublished content: Please make sure that the content in the embedded URL is published. If the content is not published, it cannot be displayed on the embedded URL. Different setting at Mix level: In case of Embed type ‘News feed’, if you are not seeing some content from a mix - please make sure that there is no additional setting applied at a mix level like ‘Display in News feeFew readers

• How to schedule a push note to be sent later?

  You can schedule a push note to be sent on a future date by setting the delivery option to ‘Later’ and specifying the future delivery time. Note: All time are based on European Central Time (GMT +2)Few readers

• Do we show past comments in card (if there was any) when comment is re-activated?

  Yes, if a card has past comments, user will see all the comment history as long as the comment function is activated in that card.Few readers

• How do I Publish and Unpublish content?

  Each MIX and CARD has an Unpublish and Publish option. A Published Card or Mix means that the readers can read the content you created whereas Unpublished Card or Mix means that the reader cannot read the content you created. If a card or mix shows "Unpublish", then you know that your Card or Mix is already "published" If you have the option to "Publish" then you know that a Mix or Card is "unpublished".   (https://storage.crisp.chat/users/helpdesk/website/a1065742193a6000/3f48c7aeFew readers

• Why my integration connection get stuck?

  There can be many reason why the integration connection got stuck. Some of them are: Link in not valid: Connection might got stuck if the connected source link is no more valid. In this case, no new content will be created unless you edit the connection with the new source link Too many pull request: Another reason of connection getting stuck is way too many request from the source link. Please restart the connection in this case and everything will be working againFew readers

• How to on-board user via company ID?

  Few readers

• Who can comment in a card?

  Anyone irrespective of user role who has access to the app and to the channel where the card with comment exists can comment in that card. In other words, there is no restrictions on who can comment and who cannot. If user has access to the card with comment, the user can comment.Few readers

• What is the function of the push note ‘Priority’?

  You can sent push note based on two priorities: Normal priority: Preferable for normal messages. App user might receive push note after a few delay if push note is sent based on normal priority. High priority: Preferable for time-critical messages. App user will receive push note immediately if push note is sent based on high priority.Few readers

• What are the different customisation settings available at tchop for embed?

  tchop offers various customization and layout settings to make the embedded content look like the way you prefer. Please find the detailed overview of different options available at the embed section of tchop. In case you have any questions or suggestions, please write to us at support@tchop.io. Width: You can set the width of the iFrame container. tchop iFrame is responsive and will adjust accordingly to different screen sizes. But yFew readers

• How can I see the profile of the other users in my organization?

  To see the user profile info of other users, simply click on the ‘Avatar’ of the user in the channel dashboard or organization dashboard. By clicking the avatar, a pop-up will appear displaying the profile info of that user. You can see the profile info of other users from: Channel dashboard - “Curators” and “Readers” tab Organisation dashboard - “Administration” andFew readers

• What type of content can I post into tchop using chrome browser extension?

  tchop's Chrome extension is the easiest, fastest way to edit, save and distribute articles and social media posts in your own branded tchop app or on your embedded news wall. You can post anything that is available in web like articles, tweets, youtube videos, instagram posts and many other.Few readers

• What formatting options are available at tchop?

  In tchop, it is possible to format the text style of your content in bold or underline Bold To bold your message, place an asterisk on both sides of the text, like so: text Underline To underline your message, place a plus sign on both sides of the text, like so: +text+ Bold and Underline To bold and underline your message, place a plus and an asterisk sign on both sides of the text, like so: +text+ Note: Formatting text is currently available only in the tFew readers

• How to activate/inactivate comment for all cards in a mix?

  To activate comment for all cards in a mix: Click on ‘Edit’ button on the relevant mix or ‘+ New mix’ if you are creating a new mix Click ‘More preferences’ Enable button ‘Enable comments for all cards’ (https://stoFew readers

• Why my content is not showing in the app?

  Only the published content is shown in the app. Please make sure that: The content card is published The Mix in which the content card is created is also published. If both the Mix and the content card is published, please make sure that the Mix is not marked as ‘NOT in News Feed’. To know more about how to display/hide a Mix in News feed, check here:  How can IFew readers

• How to log out of your editorial dashboard?

  To log out of your editorial dashboard: Go to https://tchop.io/me Click on the 'Logout' button on the top right cornerFew readers

• Why I don’t see any mixes at the time of posting content via chrome browser extension?

  One of the main reason why you are not seeing some or any mix at the time of posting content via chrome browser extension is that the mixes are read-only mixes. tchop doesn’t allow to add/edit anything in the read-only mixes. Please make sure that the mixes in the channel where you are trying publish content are standard mixes. You can check it from the channel dashboard: (https://storage.crisp.chat/users/helpdesk/website/485c25ed84dd0800/f4b9853a-247c-45b4-896d-b6b812ytma1a.pnFew readers

• How the Push Notes will look like on the receiver side?

  Push note will be a notification on the screen of your receiver when his/her phone is locked. It will look similar to the picture below. The reader can just click on the Push Notification and can access the information directly without the need to search the mix where the information is located. In this way you as a sender can communicate important information immediately by using "Push Notes" and the reader can access the information just with one click. (https://storage.crisp.chat/users/heFew readers

• Why my users or I are not receiving tchop emails?

  There can be many reasons why you or your users are not receiving tchop emails. Some of the common reasons are: User is already a part of tchop: Sometimes, user is already registered with tchop. In this case, if you chose NOT to notify existing users, you or your user will not receive any tchop emails. To know more about ‘Notify existing users’ option, check here:  How do I notify/not notify an existing user about the invitation to the new channel? (https://support.tchop.io/hc/en-us/articleFew readers

• How to activate/deactivate comment in cards within read-only mix?

  To activate/deactivate comment in cards within read-only mixes: Click on the ‘read-only’ mix Go to Source mix by clicking ‘Source mix’ Go to Edit mode of mix (if you want to activate comments in all cards of the mix) or card (if you want to activate comment only in that card Enable/disable comment option Click ‘Save’ To knowFew readers

• How do I login in tchop backend?

  To login in tchop backend, follow the steps: Go to tchop website: https://tchop.io/ Click on “Login” Hint: You can access the login page directly by visiting https://tchop.io/login Enter your email registered with tchop and password and click ‘Login’Few readers

• What happens when an author deletes/un-publish the content in the embed?

  When the author unpublishes or delete the content embedded, the embedded URL will not display a fully-rendered content. The fallback   will be visible on the page depending on the type of content embedded.Few readers

• Which Image, Video and Audio formats are compatible with tchop?

  To maximize compatibility, tchop supports many popular formats & media codecs such as: Image Formats Audio / Video Formats But that's just a tiny and rather incoherent grab.  The list below should count as a reference for our full current offering, it is actively maintained. If you do not see your required format or codec listed here, please let us know so we can add it.Few readers

• What happens if comment was activated before in a card but it is now deactivated?

  If comment function was activated before in a card but it is now deactivated - user will neither be able to read past comment nor be able to post new comment in that card. To know more, please feel free to write to us at support@tchop.ioFew readers

• How to move a card from one mix to another or re-arrange the cards or mixes?

  To move a card from one mix to another, simply drag & drop the card into the new mix like this: Alternatively, you can ‘Cut’ a card and ‘Paste’ it in the new mix. To do so: Go to the card Click on the ‘Arrow’ beside the card at the top right corner Click ‘Cut’ from the option list Go to the mix where yoFew readers

• How to set different teaser style in an article card?

  Few readers

• Why I am not able to post content in my channel using the chrome browser extension?

  There can be many reasons why you are not able to post content in some of the channels using the chrome browser extension. Some of the main reasons are: Archived channel: The channel is archived. User cannot post content in channels which are archived. Channels are archived by organization admin or due to inactivity in that channel for more than 4 weeks. Restricted permission: You might have insufficient/restricted permission to add content in that channel. You might be a pFew readers

• How can I delete a mix or a card?

  To delete a mix: Go to the mix Click on ‘Delete’ button Confirm your action To delete a card: Go to the card Click on the ‘Arrow’ beside the card at the top right corner Click ‘Delete’ (Few readers

• Will embedded content adapt to my responsive site?

  Yes, the embedded content will adapt to your responsive site. An embedded content from tchop will adjust to the width of its containing element when inserted into a page. An embedded content from tchop requires a minimum width of 300 pixels and will fill up to 600 horizontal pixels.Few readers

• How can I see the Preview of how the embed looks like?

  Before integrating the embedded URL, you can see the preview and make final adjustments by clicking at the ‘View’ button available in the already created embedded URL. Note: To see the preview, you first need to create embedded URL.Few readers

• How can I adjust the view to see more cards within a mix or to see more mixes within a channel?

  To see more cards within a mix or more mixes within a channel, you can adjust the view of the cards or mixes. To change view of cards within a mix: Click on the icons beside the ‘View’ option inside the mix as shown in the screenshot below. To change view of mixes within a channels: Click on the icons beside the ‘View’ option in the mix list as shown in the screenshot belFew readers

• How do I integrate my team Slack channel to my tchop or company app?

  You can set up an integration connection with your Slack team account using slack.tchop.io which means anything you post to a channel in your Slack, automatically posts to your chosen mix. Read our blog post to find out why this is a good idea: How to use Slack as a publishing tool for your own branded news app How to set up aFew readers

• What can I do with the API and the data?

  We provide a secure Restful-API that makes the integration in any other system, website or app very easy.  It's your content and data and we're giving you full control about it's distribution. Our approach is device and channel agnostic. Get in touch with us. We'd love to tell you all about it. Email: support@tchop.io  Intercom chat is live on our website.Few readers

• How do I edit my profile page?

  Open your dashboard and click on your profile name. tchop tip: You can always find your profile page at this URL: https://tchop.io/me From your profile page click on the edit button. 3.Make necessary changes - add or change profile photo, change your user name, add short description about yourself or provide information about your position, depFew readers

• I forgot my password and Email. How can I access my account?

  In case you forgot both your email and password, please contact us at support@tchop.io with your full name, your organisation name and other relevant information. We will surely find out a way to help you.Few readers

• How to use the Facebook Integration?

  Leverage the power of Facebook. If you want to start utilizing Facebook within your content strategy, then this is the one to go to: Import posts from Facebook pages and add them automatically into your tchop mixes. Make the worlds biggest social network work for your content. Automatically publish or just collect, comment and then publish the best pieces. Important: You can only connect public Facebook pages (no profile pages, no groups)! How to set up a tchop Facebook Integration:Few readers

• What are the different integration options available at tchop?

  tchop offers a growing selection of integrations that you can start working with right away. They cover a lot of ground: RSS integration: The possibilities to combine RSS feeds with a smart structure of mixes are almost endless and enable you to set up the ultimate content curation machine. Import data of any RSS feed to dedicated mixes. Structure, curate, collect, then publish with one click. Easy peasy Scraping integration: You want to import and follow new articles fromFew readers