How do I create new channels?
To create new channel within organisation:
If you are an Org. Admin and you want to create a new channel within your organisation:
Go to organisation dashboard
Go to 'Channels' tab
![](https://storage.crisp.chat/users/helpdesk/website/cd5f79109f853000/85e5fa97-921f-45c6-9b75-b0cc7d_1e18b95.png)
Click 'New channel'
![](https://storage.crisp.chat/users/helpdesk/website/1ad71a427808b200/75637e8c-2073-4e65-9036-930e4a_ixpcre.png)
Give an unique name to your channel and then click 'Create'
![](https://storage.crisp.chat/users/helpdesk/website/3e82f6d2c5b42400/a260619d-b3fd-4f77-810f-8163fb_3nu4k7.png)
Please note: This channel will only be accessible via your company app which is connected to this organisation.
To create new channel in tchop (default) organisation:
If you want to create new channel in tchop welcome organisation which you can then access via the tchop app:
Go to https://tchop.io/me
Click 'New channel'
![](https://storage.crisp.chat/users/helpdesk/website/85a34859ba14400/b8d24b69-f4e2-4e3f-8e01-541ef2_y11dej.png)
Give an unique name to your channel and then click 'Create'
![](https://storage.crisp.chat/users/helpdesk/website/a3be6136db923800/30b81b38-42f7-4116-ac6d-7e704d_ummqex.png)
Please note: This channel will only be accessible via the tchop app which is connected to this organisation.
In case you get an error that the 'Subdomain does already exist' - this means the similar subdomain already exist in our database. In this case, you need to give another unique channel name or change the sub-domain. To change the 'Subdomain':
Click the 'Pen-like' icon
![](https://storage.crisp.chat/users/helpdesk/website/e8fe880123059000/f22f2435-76f7-4947-ab97-65e63c_15ckbbh.png)
Make necessary changes to the subdomain
Click 'Create'
![](https://storage.crisp.chat/users/helpdesk/website/1ac6d89623444400/6748f33c-5b20-4bd9-b204-3086b4_zymp44.png)
Screenshot 2020-02-03 at 17.49.03.png
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Updated on: 06/09/2022
Thank you!