How do I reset my password?
If you forgot your password or you want to reset password, you can do it in the following way:
Go to Login page
Hint: You can visit the login page by clicking on ‘[https://tchop.io/login](https://tchop.io/login "https://tchop.io/login")
Click on ‘Forgot password?’
![](https://storage.crisp.chat/users/helpdesk/website/7b8098a1f22e7400/39374b32-9346-443f-851b-3e6996_rb5yuz.png)
Enter the email registered with tchop and click on ‘Reset my password’
Hint: In case you don’t remember the email, please check: I forgot my password and Email. How can I access my account?
Check out for an email from tchop which will include the link to reset the password. Click on the link
Hint: Please make sure you have entered the correct email. Alternatively please check you spam/junk folder for the tchop email
![](https://storage.crisp.chat/users/helpdesk/website/82b638db144f100/dd13138c-4c99-4747-b674-df9313_qtiz5c.png)
Enter the new password and click ‘Reset my password’
After resetting the password, you need to login again with the registered email and new password.
Go to Login page
Hint: You can visit the login page by clicking on ‘[https://tchop.io/login](https://tchop.io/login "https://tchop.io/login")
Click on ‘Forgot password?’
![](https://storage.crisp.chat/users/helpdesk/website/7b8098a1f22e7400/39374b32-9346-443f-851b-3e6996_rb5yuz.png)
Enter the email registered with tchop and click on ‘Reset my password’
Hint: In case you don’t remember the email, please check: I forgot my password and Email. How can I access my account?
![](https://storage.crisp.chat/users/helpdesk/website/4b7da8eacf2aa800/5887b2ab-eda4-4e68-8103-66edec_ypsqsr.png)
Check out for an email from tchop which will include the link to reset the password. Click on the link
Hint: Please make sure you have entered the correct email. Alternatively please check you spam/junk folder for the tchop email
![](https://storage.crisp.chat/users/helpdesk/website/82b638db144f100/dd13138c-4c99-4747-b674-df9313_qtiz5c.png)
Enter the new password and click ‘Reset my password’
![](https://storage.crisp.chat/users/helpdesk/website/6f4c5ffc3df2b80/dd8564aa-7283-4205-a9cc-797af5_1i0ovrc.png)
Updated on: 06/09/2022
Thank you!