• What are channels?

  You have the option to create different channels in your organization. Running different channels helps to differentiate content by topic. An example would be a sports platform that offers different channels for the individual sports. This allows users to select a channel according to their interests, respond to content and exchange information with the community. This helps users to better orient themselves and generate more user engagement. How to create channels can be found in the folloFew readers

• How do I add users?

  In the back-end, under Editors and Readers, you can add users to the channel depending on which role (editor/reader) you want to give the one to load. You can find more information about the different roles of the users here: https://app.crisp.chat/website/39655829-166c-4a82-8f93-fdff2326ecad/helpdesk/articles/de/f8c9767b-515f-46c0-ae58-95f9d4c7409c/ Now you can invite the users by mail. To do this, enter the e-mail address and the name. Under "Add more" you can enter more email addresses.Few readers

• What are threads and how do I create them?

  Threads are polls that can be created within a mix. Users thus have the opportunity to express their opinions and preferences. Through threads, you as the operator foster a sense of participation and belonging among users. They provide an additional level of interaction and discussion with other community members. By participating in polls, users can help tailor content and features to better meet their needs. Overall, surveys in community apps provide a strategic way to gather information, engFew readers

• What is generally important when building a community app?

  Personalization: Create customized content feeds based on user preferences and behavior. Push notifications: Use algorithms to send user-specific push notifications for relevant content. Member curation: Enable members to suggest content or contribute their own content to the app. Multimedia approach: For example, create your own podcast series or curate existing ones that are relevant to your community. Relevant social Media content, videos, news, and imFew readers

• What are push notifications?

  Push messages are notifications sent directly to the user from apps or websites. A good push message should: Be relevant and targeted to the audience. Be clearly and concisely worded. Be sent at the right time without appearing too frequently. Contain a clear call-to-action (CTA) to show the user what steps to take next. Comply with privacy regulations. Unlike in-app messages, push messages will appear to the user on the mobile device on the lock screen, even if the device is locked. GeneralFew readers

• How can I distribute the app?

  Implementing and distributing a community app is a strategic task that can be divided into several phases to optimize rollout and adoption among users. preparation Needs assessment: determine what users expect and need from the app. Functionality and design: determine content that is both user-friendly and functional and meets the identified needs. Test phase: Conduct a beta test phase with a select group of users to gather feedback and work with us to make improvements.Few readers

• How do I create a mix?

  In the left column of the back-end, go to Content and select Mixes. Click New Mix. 1. Give the mix a title. For example, a specific topic to contribute content to. Add an intro that briefly summarizes the content of the mix. 3. Add an image that is both appealing and thematically appropriate to the topic. Recommendation: Try to keep the format of the image and the type of image (animated, photo) of different mixes consistent. now you can make various settings: Display in app feFew readers

• Mix Tabs and Pinned Mix - How does it work?

  Mixes can be displayed differently in the app. There are three different ways to do this, which are explained here. Display in Mix Tab 1: Mix Tab 1 is displayed in both the app and the web app as a second module in the navigation bar next to the feed. Here the the mix is displayed and, when selected, only the content published in this mix is shown. This allows users to access content in a more access toFew readers

• What are the differences in the role of the users?

  Here are listed the different roles and their accesses and rights: Organization Admin: An organization admin has access to everything in the organization. The user with the Organization Admin user role can manage all users and channels in their organization. The Organization Admin's permission cannot be changed. Channel Admin: By default, a Channel Admin has permission to manage everything within a channel. The user with the Channel Admin user role can manage content, integration, puFew readers

• What are in-app messages and how do I create them?

  In-app messages are messages or notifications presented to users within a mobile or web app. They differ from push notifications in that they are only displayed when the user is actually open and actively using the app, whereas push notifications can be sent even when the app is not active. These messages can be used for a variety of purposes, such as introducing new features, offering discounts or special offers, reminding users of completed tasks, or promoting user retention. Good in-app messFew readers

• How can I create an article myself?

  To write and publish an article yourself, go to "New" in the desired mix and select "Long post". In the window that opens, you can write a text. Using the + symbol on the left side, you can also create tables, images, external links, checklists, quotes or callouts. The Long Post is also used to make internal or editorial topics available to users. Under Save and back to teaser you can define how the article should be displayed to the users. Image, source or abstract can be important elements heFew readers

• How do I curate content?

  To add content from external websites to the feed, copy the URL of the article you want to use and paste it into a thematically appropriate mix. The system reads the URL and automatically inserts image, headline, sub-heading and text if available in the article. Once this step is complete, you can optionally select the following under Settings: Show user in app: should the user who shared the content be displayed in the post? Enable comments for this card: Should readers of the post be ableFew readers