What are channels?
You have the option to create different channels in your organization. Running different channels helps to differentiate content by topic.
An example would be a sports platform that offers different channels for the individual sports. This allows users to select a channel according to their interests, respond to content and exchange information with the community.
This helps users to better orient themselves and generate more user engagement.
How to create channels can be found in the following article:
https://app.crisp.chat/website/39655829-166c-4a82-8f93-fdff2326ecad/helpdesk/articles/de/9f8b4234-50b2-427d-97d4-95838df2fb88/
An example would be a sports platform that offers different channels for the individual sports. This allows users to select a channel according to their interests, respond to content and exchange information with the community.
This helps users to better orient themselves and generate more user engagement.
How to create channels can be found in the following article:
https://app.crisp.chat/website/39655829-166c-4a82-8f93-fdff2326ecad/helpdesk/articles/de/9f8b4234-50b2-427d-97d4-95838df2fb88/
Updated on: 23/10/2023
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