Articles on: FAQs for Admins

How to use the Facebook Integration?

Leverage the power of Facebook. If you want to start utilizing Facebook within your content strategy, then this is the one to go to: Import posts from Facebook pages and add them automatically into your tchop mixes. Make the worlds biggest social network work for your content. Automatically publish or just collect, comment and then publish the best pieces.

Important: You can only connect public Facebook pages (no profile pages, no groups)!

How to set up a tchop Facebook Integration:

Log into your tchop account and select the channel you wish to connect the Facebook integration to.
From your dashboard side navigation, go to "Integrations".
Choose the option "Facebook Integration and click on "CONNECT".

Choose again the Channel you wish to Integrate content to and click "AUTHORIZE"
Select the Mix where you want to create connection from the left navigation

Name your connection (Hint: choose a name that describes source, function and content of the integration).
Click on 'Login with Facebook' and login to your facebook account
Give tchop access to pages which you want to connect
Please note: You can only connect facebook pages where you are admin.
After successful authorization, select the facebook page from the drop down menu
Choose if you want add content from now onwards or if you want to fetch latest content (2, 5, 10 or 20 latest posts)
Choose if you want the content to automatically publish. (If you prefer to review the contents before publishing, then disable this option and publish manually from your dashboard).
Hit SAVE. Refresh to see the feed in your app channel.

Hint: It is mandatory, that the facebook page you want to add content from is public and open to reach for everyone. Often there are privacy settings regarding regional or age control. Both settings have to be set to "Page is visible to everyone" so the integration is able to pull any content to your tchop channel. 

If you are wondering how to change these settings, please follow facebooks user guide here:

Updated on: 06/09/2022

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