• Which iOs or Android versions do I need to use the app?

  iOs: All versions from iOs 9 Android: All versions from 4.1Few readers

• How to boost and promote the download of the app from the web app?

  The web app is a very practical entry point for your target group, as it does not require any download or installation. With the corresponding link and access data, users are logged in very quickly and can gain a first impression of the offer. Furthermore, the web app is very well suited to promote the mobile app with information and content about the app and the offer with a QR code that leads quickly and easily to the appropriate download targeting users who have not yet been active inFew readers

• What are the options in the "Organization settings" section?

  In the "Organization settings" section, owners have the possibility to make various settings regarding the organization in order to create a better user experience and engagement. For example, the language of the organization can be adjusted, the name can be changed or the URL of the organization can be customized. Furthermore, you can find a lot of useful technical information about the organization. Below you will find short explanations of the individual options in the "Settings" tab.Few readers

• How can I move my existing channels to a new organization?

  To move existing channels to a new organization, please contact support@tchop.io. We need the full name of the channels you want to move as well as the full name of the target organization. The tchop customer support will then take care of everything else for you.Few readers

• The Tchop principle - a visual graphic

  Few readers

• How can I share or comment on an article?

  All content created specifically for the company app is original content and is treated as private information for invited readers only. However. All external URLs you click on are articles from the original source. From there, you can share or comment as usual.Few readers

• I accidentally deleted one or more channels from my organization. How can I restore them?

  Unfortunately, channels deleted from the organization cannot be restored independently. Therefore, please make sure before deleting one or more channels that they are really no longer needed. If you have accidentally deleted a channel, please contact support@tchop.io. Our tchop customer support will then try to restore the channel you deleted.Few readers

• How do I manage users within an organization?

  Organization allows you to easily and smoothly manage large sets of users with different channels within an organization. You can assign different roles to users within one or more channels on the fly. You can easily add or remove one or more users from one or more channels within your organization, as well as send reminders to inactive (invited but not yet logged in) users. You can do all of this straightforwardly from one dashboard without having to switch channels to do it. Isn't that deligFew readers

• How do I switch to other channels?

  If you are a reader in one channel, the app automatically starts in that channel. If you are a reader of multiple channels, you will be taken directly to your menu after logging in. If you are already logged in: in the menu, go to the top left corner by your device screen. Click on "Change channels". 3. Now select a channel from the Channel Menu.Few readers

• I forgot my username and password!

  Don't doubt if you forgot your password. It happens even to the best of us! The best news is that the username will always be your email address. open the app. On the home page, go to "Forgot your password". you will automatically receive an email to create a new password. click on the link. Then you can create a new password.Few readers

• What browser versions are supported for registration?

  f you receive an invitation as a reader of an app and click the link, you will usually be redirected to the browser on your end device. The following browser versions on desktop PCs are supported: Current version Chrome Current version Safari Current version Firefox Internet Explorer from version 10 Alternatively, you can also log in on a smartphone (Android or iOS) or tablet (Android or iOS) in the respective browser. Simply click the link in the email on the appropriate device.Few readers

• Senden Sie uns Ihr Feedback!

  We love feedback and look forward to hearing from you! Email us anytime - support@tchop.ioFew readers

• Can you host tchop on your own server?

  The fundamental difference between cloud and on-premises software is where the software resides. On-premises software is installed locally and resides on your company's computers and servers. Cloud software, on the other hand, is hosted on your chosen provider's server and accessed through a web browser. At tchop, you basically have the choice between both options. We generally recommend our cloud solution, as it involves less implementation effort and gives you a lot of freedom through the hoFew readers