Articles on: FAQs for Admins

How do I create new channels?

To create new channel within organisation:


If you are an Org. Admin and you want to create a new channel within your organisation:


  1. Go to organisation dashboard
  2. Go to 'Channels' tab
  3. Click 'New channel'
  4. Give an unique name to your channel and then click 'Create'


Please note: This channel will only be accessible via your company app which is connected to this organisation. 


To create new channel in tchop (default) organisation:


If you want to create new channel in tchop welcome organisation which you can then access via the tchop app:


  1. Go to https://tchop.io/me
  2. Click 'New channel'
  3. Give an unique name to your channel and then click 'Create'


Please note: This channel will only be accessible via the tchop app which is connected to this organisation. 


In case you get an error that the 'Subdomain does already exist' - this means the similar subdomain already exist in our database. In this case, you need to give another unique channel name or change the sub-domain. To change the 'Subdomain':


  1. Click the 'Pen-like' icon
  2. Make necessary changes to the subdomain
  3. Click 'Create'


Updated on: 06/09/2022

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