Articles on: FAQs for Users

Why is the upload of my content failing?

The upload of the content might be failing due to a poor internet connection. We recommend to do the following:


  1. Make sure you have a stable internet connection and try again
  2. Close the app completely and restart again.


If the problem still exists, write to us at support@tchop.io and we will investigate the issue for you.


Note: uploading content from within the app is only available for Editor limited users, Admins and regular Editors.

Updated on: 06/09/2022

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